This is why QNUK and MaST have developed a the BDA qualification, which is available to all public facing workers to provide them with introductory skills to make a difference and enhance public safety. RTA can provide this qualification. There are two options - 1. By completion of a E Learning package which results in a completion certificate. Plus if you wish a further option 2. By then attending our centre in Warrington (or inhouse) to completed the BDA multiple choices question paper, which when passed gains you the full regulated qualification, this is not obligatory but does add credibility to the qualification.
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